Part-Time Family Services Associate

Ronald McDonald House Manitoba provides essential services that remove barriers, strengthen families, and promote healing when children need healthcare. Our programs include Ronald McDonald House, which provides accommodations for out-of-town families, and Ronald McDonald Family Room, a place of respite for both Winnipeg and rural Manitoba families inside HSC Children’s Hospital.

We are currently inviting applications for a part-time Family Services Associate.

Shift times: Saturdays and Sundays from 4 p.m. to midnight, biweekly. Flexibility to fill in open shifts on an as-needed basis would be an asset.

The part-time Family Services Associate oversees the day-to-day operations of Ronald McDonald House and reports to the Weekend Supervisor. This individual will be required to provide a compassionate guest experience at all times for all families who require our support.

The successful applicants must be self-motivated with the ability to work independently and collaboratively. The Family Services Associate should be adaptable and feel comfortable interacting with families from diverse backgrounds. The part-time positions are involved in House operations and also serve as a resource for families, social workers, hospital staff, and Ronald McDonald House staff. The candidate must exude a caring, positive attitude and be a team player willing to help wherever needed.

Successful candidates must provide a current and clear (less than 3 months) Criminal Record Check with Vulnerable Sector Check and Child Abuse Registry Check with Vulnerable Sector Check. We ask that you apply for record checks when applying for the position to streamline the process. Applicants must be 18 years of age or older and fully vaccinated against COVID-19 (As per Manitoba Public Health, 2 doses with booster when eligible).

General Responsibilities:

• Assist and support guest families
• Assist with Ronald McDonald House programming
• Manage House operations (policies, procedures, facility maintenance assistance)
• Support housekeeping team by cleaning common areas and, as needed, guest bedrooms
• Engage and motivate Ronald McDonald House volunteers
• Participate in the implementation of family-based programs
• Provide Ronald McDonald House tours to families

Skills and Qualifications:

• Passion for the mission of Ronald McDonald House Manitoba
• Minimum grade 12 education
• Energetic person with proven skills in customer service and attention to detail
• Strong relationship building skills
• Calm and caring manner through crisis with a desire to serve others
• Computer skills with some proficiency with Microsoft Office software programs
• Excellent written and oral communication skills
• Ability to climb stairs
• Experience in the hospitality sector is an asset

Starting Hourly Wage: $17.00 per hour. After 1 year of service: $18.50 per hour

To apply, please email your resume with a cover letter and personal contact information by May 21, 2026, to info@ronaldmcdonaldhousemb.ca.

Ronald McDonald House Manitoba is committed to providing an accessible and inclusive recruitment process. If you require accommodation at any stage of the hiring process, please let us know, and we will work with you to meet your needs.

Thank you for your interest in Ronald McDonald House Manitoba. All qualified applicants will be considered. However, only those selected for an interview will be contacted. No telephone calls please.

Diversity, Equity, and Inclusion (DEI) Statement

Ronald McDonald House Manitoba is an equal opportunity employer that promotes diversity, equity, and inclusion in the workplace. We are committed to providing equal opportunities to all employees and applicants for employment without regard to race, religion, colour, age, sex, origin, sexual orientation, gender identity, genetic disposition, neurodiversity, or disability.